FOCUS Translation Agency values customer satisfaction, professionalism, diligence, transparency and customisation.
The combination of these values has resulted in the following procedure:
- If we are unable or unwilling to carry out an assignment because we do not have the substantive expertise, we will let you know and, where possible, refer you to a party in our network that could carry out the assignment.
- All information we receive from you will be treated confidentially. If we do not carry out the assignment for you, we will delete any digital files we have received from you from our database.
- We work with professionals, experienced translators and interpreters with a passion for their work and the expertise you require.
- We work with the four-eye principle: there are always two translators involved in a translation or editing job.
- Our general terms and conditions apply to all assignments we accept. You declare that you agree to them before we take on your assignment.
We know from experience that this way of working produces reliable quality – quality you will be proud to use and show. It is with good reason that FOCUS Vertaalbureau has been the language partner for many organisations since 1994.